Which practice helps ensure privacy during telehealth interpreting?

• A. Use secure platforms, conduct test calls, and establish clear communication norms.
• B. Disclose patient information to family members in the room.
• C. Ignore platform security if it seems convenient.
• D. Record all sessions publicly.

Answer: (A)

Protecting privacy in telehealth interpreting comes from using secure technology, validating the setup, and setting clear confidentiality expectations. Using secure platforms ensures encryption, proper access controls, and compliance with confidentiality rules so only authorized people can participate. Conducting test calls helps identify and fix privacy or security gaps before real sessions, reducing the risk of leaks caused by misconfigurations or poor network settings. Establishing clear communication norms clarifies who is present, how information is shared, and how to handle interruptions, preventing inadvertent disclosures. Disclosing patient information to family in the room breaches confidentiality, ignoring platform security invites data breaches, and recording sessions publicly exposes sensitive data; these do not meet professional privacy standards.