What is a mediation script?

• A. A random set of phrases
• B. A memorized sequence of words and phrases used to clearly mediate.
• C. A policy document
• D. A complete translation of both sides

Answer: (B)

A mediation script is a prepared, memorized sequence of phrases that an interpreter uses to clearly facilitate mediation between speakers of different languages. It provides a reliable structure for opening the session, explaining the interpreter’s role, setting ground rules, confirming understanding, restating statements for accuracy, and summarizing outcomes. It isn’t a random set of phrases, a policy document, or a complete verbatim translation of both sides. The goal is neutral, accurate communication that keeps the mediation process organized and efficient, with prompts you can customize by inserting names, dates, and the specific issues at hand.