Notes are not usually words; they are ideas; you should...

• A. Use notes to track ideas for your own use.
• B. Emphasize exact wording for accuracy.
• C. Notes are written to be shared with clients.
• D. They should be used as a substitute for memory.

Answer: (B)

Precision in note-taking matters because certain phrases, terms, and statements carry specific meanings that must be preserved to avoid misinterpretation. The best approach is to emphasize exact wording for accuracy when those phrases or terms are critical to the message. This means you should capture exact quotes or precise terminology so you can reproduce the speaker’s meaning faithfully when you refer back to your notes. The rest of the content can be paraphrased to capture the ideas, but the verbatim portions help prevent drift or misrepresentation.

Notes are usually for your use to support accurate recall, not to be shared with clients in raw form, and should not be treated as a substitute for memory.